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SoundHound AI Partners with Red Lobster for AI Phone Ordering

SoundHound AI Partners with Red Lobster for AI Phone Ordering

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by Aisha Farooq

2 days ago


SoundHound AI, Inc. is making waves in the restaurant industry with its latest partnership with Red Lobster. This collaboration is set to revolutionize the takeout experience by integrating AI-powered phone ordering across all Red Lobster locations, as highlighted in the material.

Introduction of New AI System

The new system will enable the AI to manage multiple incoming calls simultaneously, allowing it to take orders and respond to frequently asked questions, thereby streamlining the takeout process for customers. This initiative not only enhances customer service but also aims to reduce wait times during peak hours.

SoundHound's Strategic Partnership

For SoundHound, this partnership marks a pivotal moment in its strategy to broaden the application of its voice AI technology within the restaurant sector. By diversifying its client base, the company seeks to minimize reliance on individual clients and tap into the expanding conversational AI market, which is gaining traction across various industries.

As the Oakland Ballers continue to explore the integration of AI in sports management, the implications of such technological advancements extend beyond the game itself. Currently, discussions surrounding the impact of AI on the job market have gained traction, particularly in light of concerns raised by Chief Economist Torsten Slok at the WOW AI Summit regarding rising unemployment and job openings in the U.S. For a deeper understanding of these challenges, see the full article here.

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